Free Playbook

Website Redesign Playbook

A 4-phase framework for redesigning a website without losing what works. Content audit, information architecture, SEO strategy, and AEO/GEO — in order, with deliverables defined at each phase.

Built from a real client engagement. Anonymized and templatized so you can adapt it to any site, any industry, any CMS.

No spam. Just tools and the occasional useful thing.

Phase 01 — Week 1

Content Audit

Before you redesign anything, understand what you have. Pull every page into a structured inventory. Audit each one for accuracy, relevance, and audience fit. Flag problems as you go — don’t fix them yet.

Deliverables
  • Complete page inventory with metadata (URL, title, section, primary audience)
  • Per-page audit: outdated content, stale dates, broken links, accuracy issues
  • Content gap list: pages competitors have that you don’t
  • Issue tracker with categorized problems (content gaps, outdated pages, proposed additions)
Decisions this phase forces

For every page, assign one of five actions:

Keep — content is accurate and serves a user journey.

Rename — content is fine, but the title doesn’t match search intent.

Merge — thin page that belongs inside another.

Remove — outdated, redundant, or serving no audience.

Create — gap identified from competitive analysis.

What most teams skip

The competitive gap analysis. Teams audit their own pages but never check what their competitors have that they don’t. You’ll find 5-10 pages you should have — FAQ pages, comparison pages, program-specific landing pages — that your competitors already rank for.

Phase 02 — Week 2

Information Architecture & Sitemap

Now organize what you’ve audited. Map the current structure, propose the new one, and define 6-8 user journeys that dictate how people actually move through the site. The IA should flow from user needs, not your org chart.

Deliverables
  • Current vs. proposed sitemap (side-by-side comparison with rationale per change)
  • 6-8 user journey maps: starting point → intermediate pages → conversion CTA
  • Navigation recommendations (primary, utility, footer, mobile)
  • Visual site tree with audience annotations
Real decisions from a real engagement

Removed a dead blog — 3 posts from two years ago. Dead content hurts SEO more than no blog at all. Either commit to publishing or remove it.

Renamed “A Better Option” to “Why [Company]” — the original title was clever but didn’t match how anyone searches. Clarity beats creativity in navigation.

Merged a thin standalone page into its parent — 200 words that didn’t justify its own URL. Folded the content into the section landing page where it actually gets read.

What most teams skip

User journey mapping. Teams redesign the sitemap based on their internal structure (“About Us,” “Services,” “Resources”) instead of how visitors actually move through the site. If a page doesn’t appear in any user journey, ask why it exists.

Phase 03 — Week 3

SEO Strategy

With the IA locked, layer on search strategy. Research keywords, write metadata, design the internal linking model, and audit competitors. Every recommendation must be implementable in your CMS — don’t prescribe what the platform can’t do.

Deliverables
  • Keyword research: 40-50 target keywords grouped by type (brand, location, product, decision)
  • Metadata guide: copy-paste title tags (50-60 chars) and meta descriptions (150-160 chars) for every page
  • Internal linking model: hub-and-spoke structure with section landing pages as hubs
  • Local SEO checklist: directories, NAP consistency, Google Business Profile
  • Competitive SEO analysis: 5-8 competitor sites audited for content gaps and ranking opportunities
The hub-and-spoke model

Homepage is the primary hub. Section landing pages (Services, About, Resources) are secondary hubs. Every content page is a spoke that links back to its hub and forward to a conversion CTA. This concentrates link authority where it matters and gives search engines a clear hierarchy to crawl.

What most teams skip

Writing actual metadata. Teams do keyword research but never write the title tags and meta descriptions. The implementer gets a keyword list and has to figure out the copy themselves. Write it for them — copy-paste ready, every page.

Phase 04 — Week 4

AEO/GEO Strategy

SEO gets you ranked on search engines. AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization) get you cited in AI-generated answers. This is the layer most redesigns don’t include yet — which means it’s the one that creates the most differentiation.

Deliverables
  • 20 target AI queries your site should appear in (grouped by type: comparison, how-to, logistics, decision)
  • FAQ pages: 2-3 pages with 12-25 Q&A pairs, answer-first formatting, 150 words max per answer
  • JSON-LD schema templates (Organization, FAQ, Event, BreadcrumbList)
  • Content formatting guidelines: answer-first structure, comparison-friendly language, specific data over vague claims
  • 3-phase deployment roadmap (now, near-term, long-term)
Why answer-first formatting matters

AI models extract answers from your content. If your page buries the answer after three paragraphs of context, the model skips you. Lead with the concrete fact: “Class sizes average 14 students with a 10:1 student-teacher ratio” — not “We believe in the power of small, personalized learning environments.” Specific data beats narrative when the goal is getting cited.

What most teams skip

Structured data entirely. Schema markup tells AI exactly what your organization is, what you offer, and how to cite you. Most redesigns treat it as a technical afterthought. Build the JSON-LD templates during the strategy phase so they’re ready when the site launches.

After Launch

Post-launch consistency audit

Design drift happens during the build. Pages get iterated on independently. One developer adjusts spacing on the services page while another tweaks typography on the about page. By launch day, the site looks fine page-by-page but inconsistent side-by-side.

Before you call the redesign done, run a consistency audit across every page. Here’s what to check:

Consistency Checklist
Why this matters

Inconsistency signals sloppiness to visitors — even when they can’t name what’s wrong. A prospect who notices your heading is 2px bigger on one page won’t tell you about it. They’ll just trust you slightly less. The audit takes an hour. Skipping it costs credibility.

Principles That Hold It Together

Five rules for the whole project

Audit before you strategize

Understand what exists before proposing changes. Teams that skip the content audit build strategy on assumptions about their own site that turn out to be wrong.

User journeys drive IA, not org charts

Information architecture should follow how visitors move through your site, not how your company is organized internally. If “About Us” doesn’t appear in any user journey, reconsider whether it deserves top-level navigation.

Every recommendation must be implementable

SEO advice that your CMS can’t execute is useless. Know the platform before writing the strategy. Don’t prescribe custom schema markup if the CMS only supports basic meta tags.

Preserve the voice

SEO and AEO optimization should enhance readability, not replace the organization’s tone. Light-touch editing: add keywords where they fit naturally, restructure for clarity, but don’t rewrite copy that already sounds like the brand.

Deliver copy-paste ready, not “recommendations”

Give implementers title tags they can paste, schema they can deploy, and FAQ pages they can publish. The less interpretation required, the more likely the strategy actually ships.

Download the Playbook

PDF with all four phases, deliverable checklists, decision examples, skip callouts, and the five principles. Share it with your team or use it to scope your next redesign.

Download the PDF

PDF — free, no strings

Want AI tools built into your redesign?

We build custom content ops pipelines, SEO automation, and AI-powered site tools for GTM teams.

Book a Discovery Call